If you wish to submit claims for your patients, you will need to apply for MediSave and MediShield Life accreditation. Public sector doctors are also required to obtain MediSave and MediShield Life accreditation to submit claims for procedures done in a private hospital or clinic.

The processing of the application depends on your medical institution / clinic’s timeliness in submitting to Central Provident Fund Board the necessary data (e.g., CPF Terms and Conditions of approval / submission of claims, GIRO form for deduction of transaction costs, Direct Credit Authorisation Form for MediSave and MediShield Life monies to be credited).

You will also need to fulfil the following conditions:

1. Hold a valid operating licence under the Private Hospitals and Medical Clinics Act (PHMCA) / Healthcare Services Act (HCSA) to carry out the procedures and treatments to be claimed for MediSave and MediShield Life or are a service provider providing a service not licensable under the Private Hospitals and Medical Clinics Act (PHMCA) / Healthcare Services Act (HCSA), and receiving subvention from MOH for the procedures and treatments which you are applying to make MediSave and MediShield Life claims for.
2. Fulfil the e-learning requirements as required by MOH, Central Provident Fund Board on the claims submission system.

A clinic can only submit a claim under its own status as a participating clinic under the MediSave and MediShield Life scheme. A participating Clinic B cannot submit its claims as though it is participating Clinic A.

All doctors / dentists would have been sent reminders of the need to renew their accreditation before they lapse. We shall be unable to backdate the approval date of accreditation to a date before the application date for renewal, even if there were a lapse between the expiry date and the renewal date of application.

The effective accreditation date cannot be before the clinic licence date as it is a pre-requisite for clinics to be licenced before they are accredited. Moreover, the clinic must also satisfy the other requirement of being trained on claims submission before it can be accredited. We encourage clinics to plan ahead to submit their application.

Institutions (Clinics, GP Groups, Polyclinic and Specialist Outpatient Centres) can submit their data through their own systems in batches to the CIDC Online portal & Clinical systems. Such submissions shall be via dedicated leased lines to the MediNet operated by MOH. Institutions shall state their compliance with the MediNet policies. Institutions shall maintain their own systems and provide the submission in the format required by MOH. In the event that MOH amends the format, or adds additional data items or forms, the institutions shall make the necessary changes to their own system at their own cost. In the event that investigations are conducted, the institution shall produce the necessary information (including audit trails) to facilitate the investigation.